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Managing Multi-Site Businesses

14 June 2012
£114.00 (VAT inclusive)
Members only

Once a business operates from more than one site, a range of complex issues come into play - how do you keep all those plates spinning at once?  Come along and hear tips from business owners from wholesale consumables and personnel supply sectors.

Venue information

Howard Hotel, Edinburgh 34 Great King Street

0131 557 3500

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Brian Williamson, Tiger eye, www.jumpstartuk.co.uk


  • Derek Louden, Scotch Frost of Glasgow, www.scotchfrost.com
  • Ann Rushforth MBE, ScotNursing, www.scotnursing.com
Read the biographies


The value for me was that it was good to have reminders of the important stuff, meet with new members and to reconnect with people

Very worthwhile event, getting clear advice and suggestions from the other members

Fantastic presenters and discussion that followed

Generouis contribution from speakers and others

Excellent discussion round the table

To listen to the various entrepreneurs discuss and relate their experiences of Multi Site businesses was the value for me

Good networking to learn from others how to manage multi-site operations, picked up some really good hints and tips

Key tips for me - systems, procedures and management structures are essential

Key to a successful multi-site is employees - important to have correct procedures, training and if necessary, use "mystery shoppers"

Numerous tips! There were so many aspects covered, mostly about getting the right people, those with the right attitudes and motivations

My key tips - employ motivated people who actually are interested in the business and want to work for the business as opposed to people who have the correct skills, but could be demotivating to other staff. Skills can be taught easier than attitudes. Form a company culture and keep this throughout your other sites. Give site managers support without taking over Give praise where it is due.

Take time to have the right people in place before developing new sites

My key tips - giving staff share options is not always necessary to get full buy-in, other options such as making them a director can acheive the same level of staff engagement - very important to have the blue-print and processes in place very consistently applied staff ratios 10% management, 10% admin staff is good rule of thumb

Brian is an excellent chair of these events

Brian maintained the free flow of discussion and brought everyone in

Brian handled the Glaswegian chatterboxes well, and gave everyone an opportunity to speak

Interesting to hear Derek's story and perspectives on what motivated his staff

Derel's talk was really practical and lots of examples of good and bad practice and learnings

Ann, as usual, was straight, open and honest about her journey

Ann was so informative. Really helpful because of the similarities with my own industry

Interesting story from Ann. Interesting how both speakers raised the issue of company cars and the hassle this caused. I will now try and push for car allowances when we expand. Also interesting how Ann changed the business model to suit the market demands and level of payments available

Ann gave really good examples and good hints/tips

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