LOGINhomecontact ussite map
  Link back to the Entrepreneurial Exchange Homepage Link back to the Entrepreneurial Exchange Homepage
search go
ABOUT USEVENTSHALL OF FAMEMEDIA CENTREMEMBER SERVICESJOINLINKS
  home>>  events>>  past events>>  
EVENTS




100% customer delight
Date:  19/02/2004 Location: Kama Sutra Restaurant, Glasgow
Chairman: Mr  Jimmy Gilchrist
Speaker: Ms  Karen Lim                

Ever since a famous Scottish company reminded us that 100% satisfaction was not enough, a huge amount has been written about customer care.  Karen's company specialises in this field.  Karen Lim and Jimmy Gilchrist showed that the starting point is coaching staff in the right attitudes to create an instinctive and infectious culture which is then evident to customers.

Speaker Biographies         Feedback

back to past events >



Copyright©The Entrepreneurial Exchange 2004.    Privacy Policy  |  Bookmark the Site