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Date:  08/04/2004 Location: Di Maggios Restaurant, Glasgow
Chairman: Mr  Alan McCafferty
Speaker: Mr  Ray Phelan  Mr  Donald  Macleod          

Here are some comments from some delegates who attended this event:

Key tips:

"Separate sales team from delivery team"

"Keep sales team focused on sales even when things are going well"

"Do not distract sales people with any negatives"

"There is no right answer, but there are lots of options; its about finding what works in your business"

"Have a positive mindset from the start, use the press well, have a great management team"

"That you can't do it alone.  You need the help of a syndicate and that the successes are outnumbered by the losses"

Other comments:

"You couldn't have asked for a better insight into how it works and the speakers were all totally approachable"

"Concise but open discussion; frank and practical advice from people who've been there"

"Listen and learn.  Felt I did not have much to contribute at this stage, but learnt loads as different ideas were put forward and discussed and I was thus able to take away a couple of specific actions to do immediately"

"This event was excellent and certainly has made me look at my company and changes that will have to be made"

"As usual a great event, just keep giving us more of the same"

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