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Date:  20/11/2002 Location: Devonshire Hotel, Glasgow
Chairman: Mr  John McGlynn
Speaker: Mr  Ron Hamilton  Mr  Nick  Lyons          

Here are some comments from Members who attended this event:

"Helpful to hear of others experiences and useful to pick up some good advice"

"Re-inforced a lot of the thoughts I am having already, especially in respect of people and assembling a management team which can deliver growth"

"I picked up some important points to learn from and focus on - simple things not to lose sight on"

"Key things I learned were:

Ensure you have sufficient capital

Don't let your business consolidate too much.  Keep evolving and moving forward

Stay very involved with customers

Keep things simple

Your product or service needs to be very good

Vital to measure performance KPI's-turnover-profit

Look for ways to add additional value to your customers

Protect your tangibles e.g. copyright assignation"



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