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Date:  18/09/2003 Location: Glasgow
Chairman: Mr  John McGlynn
Speaker: Mr  Iain MacRitchie  Mr  Gordon  Stuart          

Here are some comments from delegates who attended this event.

"The speakers had a wealth of experiences to share and learn from, and there were lessons for everyone at this event.  It is particularly good when people are prepared to share the troubles as well as the good stories, as both did"

"It was great to hear that other businesses have had the same issues as we have and to hear how they dealt with them.  It also helped me analyse the way we have dealt with them"

"The key tip I learnt was that never let one client represent too high a proportion of our business"

"Great night, best format I have been to yet.  Nice to be somewhere for exchanging ideas and not being sold to.  Exactly what I joined the Exchange for"

"The key/tips I took away with me were not to rely on your sales staff for market knowledge and don't believe you can buck the market"

"Speakers were great and very different - outlining business difficulties and solutions from completely different perspectives.  The Chairman was positive, confident and in control" 

"It was good to know that other companies have to struggle with todays markets and life is not easy in business"

"Iain's checklist was excellent.  Keep looking for new opportunities"

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