Margaret Lang Managing Director, DocuServe (www.docuserve.co.uk). Margaret took over in January 2001 having spent the previous 2 years working in the field of Document and Information Management with Bowne Business Solutions in New York where she was responsible for revenue, profit and loss of $100 million and 1,000 employees. During her time with Bowne revenues within her division grew by 33% and profit by 37%. Margaret was instrumental in changing the national structure and role of the client services organisation and developed an Account Management Programme and Key Account Strategy that were implemented US wide. Clients included 11 out of the top 13 New York Investment banks as well as a number of leading legal and commercial firms. Prior to joining Bowne she worked with Williams Lea in London and during her time there managed Investment Banking, Oil and Insurance sector clients. Prior to entering this field Margaret spent 6 years in Human Resources and 5 years in Outsourcing General Management. DocuServe has offices in Edinburgh and Swindon. The business provides a range of document management solutions to clients including consulting, digital printing & managing outsourced office services within a client’s own premises.
John Thompson, Managing Director and founder of City Information Services Ltd a UK based video communications company (www.cityis.co.uk). The company is seven years old, trading profitably since its inception and operates directly throughout Europe and parts of the US., with partners representing its interests in Asia. John originally worked in software development and the IT communications market before setting up his first business, a Novell training and consultancy company in the late 80’s. This eventually developed into a broader IT training and networking company with a sideline in business centres, the technical division of which was eventually bought out to start CityIS. During his career John has been trained and mentored in most areas of business management, and now spends time informally advising other business’s and start-ups. This frequently involves business planning and funding. He has an ability to focus on and grow the productive parts of a business as well as experience in trouble shooting failing areas. He has also seen success with a number of small acquisitions, an area where CityIS is expected to further develop to achieve its growth targets. John also leads innovation on product and market opportunities, always with an underlying determination to succeed.
Our Chairman for the evening is Nelson Gray, Chief Executive, GAP Fund Managers. Nelson is a C.A. with a background in the debt recovery industry, he sold his own business to the multinational OTTO Versand GmbH in 1993. Nelson developed a taste for “hands on” investing in technology companies which has found him the managing director of Excell Biotech (recently sold to Qbiogene of Canada) and a non-executive with companies as diverse as a PCB manufacturer, diagnostic platform company and a kitchen designer. Having invested in 14 companies himself, he became a CEO of Gap Fund Managers Ltd, which specialises in the funding and support of Scottish early stage high growth companies. Having made over 45 investments Gap plays a significant role in supporting Scotland’s new entrepreneurial talent. A key element of Gaps work is the day to day assistance given to the entrepreneurs as they learn how to manage their new companies. Nelson is a regular speaker at events organised for University groups, Enterprise companies, and professional groups and firms, notably around the subject of helping young companies to become “investor ready”. A frequent commentator on the managerial and financial issues facing young companies, Nelson is a member of a number of “angel syndicates”. He is a member of Connect, and is a board member of the Scottish Institute for Enterprise and the Entrepreneurial Exchange.