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EVENTS




100% customer delight
Date: 19/02/2004 Location: Kama Sutra Restaurant, Glasgow
Chairman: Mr  Jimmy Gilchrist
Speakers: Ms  Karen Lim  Mr  John  Wastson          

Ever since a famous Scottish company reminded us that 100% satisfaction was not enough, a huge amount has been written about customer care.  Karen's company specialises in this field.  She and John will show that the starting point is coaching staff in the right attitudes to create an instinctive and infectious culture which is then evident to customers.

Who Should Attend: Every entrepreneur should attend this event as customer delight is a necessity not an option.

Speakers Biographies Venue Details Recommend Event BOOK NOW

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